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The IT status page provides an overview of current service status messages and scheduled maintenance for major Sheridan College systems and services. Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-Sheridan email address so that you will still receive notifications in the event there is an outage that prevents access to your email services.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Scheduled Network Maintenance – Davis Campus B-Wing 1st floor
Completed - The scheduled maintenance has been completed.
Sep 3, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 22:00 EDT
Scheduled - Network maintenance will be performed in the IT closets BR-109 and BR-B111 to reorganize and redistribute network switches following recent classroom cabling changes.

During the maintenance window, intermittent network connectivity may occur for devices and services connected through these closets. Connectivity will be restored as the switch configuration is updated.

Impact: Intermittent network connectivity in affected areas
Expected Duration: 3hrs
Sep 2, 20:01 EDT

Sep 2, 2026

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Cisco 3850 Switch Hardware Upgrade (HMC :: B-Wing 1st floor)
Completed - The scheduled maintenance has been completed.
Aug 28, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 EDT
Scheduled - Time and Duration:

The maintenance window is scheduled from 10:00 PM to 4:00 AM (6 hours total) on Aug 27th. Work will begin promptly at 10:00 PM, with completion and service restoration expected by 4:00 AM.

Purpose:

We will be replacing existing Cisco 3850 switches with new Cisco 9300 switches. This upgrade is being performed to improve network performance, reliability, and capacity, as well as to ensure continued vendor support and compatibility with newer technologies.

Affected Systems:

All network connectivity (wired and wireless) will be down at the HMC B-Wing 1st floor during the maintenance window.

Expected Impact:

Complete network outage in the affected area during the replacement period. Services will be unavailable intermittently as switches are swapped and configurations are verified.

Action Steps for Users:

Before maintenance: Save your work and close any applications that rely on network access before 10:00 PM. If you are working remotely, avoid connecting to systems within the affected area during the maintenance window.

After maintenance:

Reconnect devices to the network if needed (wired or wireless). If you experience connectivity issues after 4:00 AM, please restart your device and contact the IT support team if the issue persists. Normal connectivity will resume once the new switches are fully operational and tested. For any questions or issues please contact the Service Desk 905-845-9430, x2150 or visit https://sheridancollege.service-now.com
Aug 27, 14:09 EDT

Aug 27, 2026

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

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